DevOps Team

Mandate

The DevOps team is responsible for maintaining and optimizing the platform infrastructure, ensuring the stability, scalability, and security of services. They oversee service and supplier management, user access, entitlement controls, and cost management, ensuring that the platform operates efficiently while balancing cost and performance. This team plays a critical role in supporting the development lifecycle and enabling the smooth deployment and operation of services.

Key Responsibilities

• Platform Infrastructure Management – Design, implement, and maintain scalable, secure, and reliable infrastructure for hosting services.

• Service & Supplier Management – Manage relationships with third-party suppliers and services, ensuring they meet the company's operational and cost expectations.

• Access Management & Entitlements – Implement and enforce access controls, identity management, and user entitlements for both internal and external users.

• Cost Management – Monitor and optimize the platform's operational costs, balancing performance and budget.

• Automation & CI/CD Pipelines – Develop and maintain automated deployment pipelines to ensure smooth, fast, and reliable service delivery.

• Monitoring & Incident Management – Implement monitoring, alerting, and incident management strategies to ensure platform stability and reduce downtime.

• Security & Compliance – Ensure the platform adheres to security best practices, regulatory requirements, and internal security policies.

• Collaboration with Development & Operations Teams – Work closely with engineering and operations teams to streamline development workflows and improve system performance.

• Infrastructure as Code (IaC) – Implement Infrastructure as Code practices to automate and manage infrastructure provisioning and updates.

• Disaster Recovery & Business Continuity – Ensure robust disaster recovery and business continuity strategies are in place for critical systems and data.

Cadence

• Biweekly DevOps Team Sync (Every Two Weeks) – A recurring meeting to discuss platform performance, service management, upcoming changes, and improvements to infrastructure practices.

• Cross-Functional Check-ins – Ad hoc meetings with development, security, and product teams to coordinate on upcoming releases, infrastructure needs, and operational changes.

• Retrospective Sessions – Periodic reviews to assess infrastructure performance, incident responses, and identify areas for improvement in platform management.

Leader:

Sanju Gautam

Members:

• ??

Contributors: