QA Team

Mandate

The QA team is responsible for ensuring the quality, stability, and performance of the software product. This team verifies the functionality of completed work, raises and prioritizes defects, and ensures that the software meets business and customer expectations. Beyond functional validation, the team also considers non-functional quality concerns, such as performance, security, and overall system stability, and contributes to the wider SDLC process relating to quality process and proceedure.

Key Responsibilities

• Functional Testing – Manually test new features and bug fixes to verify expected behavior.

• Automation & Scripting – Develop and maintain automated tests to improve regression coverage and efficiency.

• Defect Management – Identify, document, prioritize, and track defects found in testing or reported by the business and customers.

• Performance & Stability Testing – Ensure that the application performs efficiently under expected loads and remains stable over time.

• Security Testing – Identify vulnerabilities and ensure the application adheres to security best practices.

• Collaboration with Developers – Work closely with engineers to understand implementation details, suggest improvements, and validate fixes.

• Process Improvement – Continuously refine QA practices and introduce new tools and methodologies to enhance efficiency.

Cadence

• Biweekly QA Team Sync (Every Two Weeks) – A recurring meeting to discuss testing strategies, share insights on ongoing issues, and review upcoming work assignments.

• Cross-Functional Check-ins – Ad hoc discussions with development teams to align on feature readiness and testing requirements.

• Retrospective Sessions – Periodic reviews to assess testing effectiveness and refine QA processes.