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On this page
  • Roles
  • Personal Values
  • Achilles heels
  • How to get the best out of me
  1. People

Hana Rasul- Customer Success Executive

Last updated 9 days ago

I’m super outgoing and always up for a challenge — whether that’s throwing heavy weights around or seeing who can solve a sudoku the fastest. I’ve recently become a bit of a dab hand at gardening and have spent a small fortune turning my back garden into a mini allotment! I also love to travel. Last year, I explored India, Thailand, and Vietnam with my partner, Liv!

Roles

Team Member of the

Personal Values

  • Dependability – I’m someone you can always count on. It's a core value for me; if my friends or family need me, I show up — no questions asked.

  • Continuous Growth – I love learning, meeting new people, exploring different cultures, and being outside my comfort zone. If I’m not learning, I feel like I’m not living (cliché, but true!).

  • Gratitude – I carry a strong sense of appreciation for life and all the wonderful opportunities that have been and are yet to be.

  • Empowerment – I get so much from seeing others do things they didn’t think they could, and being the one to cheer them on. I feel lucky to be surrounded by people who empower me, and I try to pass that on in return.

Achilles heels

(Still a work in progress — but I’m self-aware and open to feedback!)

  • Being blunt – I’m working on this! I naturally speak directly and don’t like skirting around things. While it helps with clarity, I know it can come across as a bit too much sometimes.

  • Feeling restricted – I work best when given the freedom to figure things out. When I’m told what to do and how to do it, it can feel like there’s a lack of trust — and I thrive most when trusted!

  • Binary thinking – If I’m not aiming to be the best, I sometimes question why I’m trying at all. I know that’s not always helpful, and I actively challenge myself to embrace progress over perfection. Definitely a work in progress!

How to get the best out of me

  • Give me a deadline – This helps me prioritise and plan. If I say it’ll be done, it will be — usually with time to spare!

  • Let me into the bigger picture – Understanding the why behind the work gives me a deeper sense of motivation and connection to what I’m doing.

  • Call me out when needed – If you notice I’m becoming overcritical or missing a perspective, feel free to pull me up on it. I don’t take it personally — sometimes I just need someone to help me “come up for air.” Once I do, I’m back with fresh focus. 🙂

Customer Success Team