Recruitment
Our recruitment process is a simple approach to finding the best candidates for Mindset AI. We want every candidate to showcase their best self. We strive to create a fair, transparent, and respectful experience for all candidates. We do this by:
Creating a comfortable experience
Setting clear expectations at every stage.
Encouraging open conversation.
Allowing the candidates to turn up in whatever clothes and whichever environment they feel most comfortable in.
Being mindful of candidates' time
Streamlining the process to avoid unnecessary rounds and delays.
Communicating promptly with updates on their application status.
Respecting interview durations and sticking to scheduled times.
Recognizing their potential
We look beyond the CV, focusing on skills, growth mindset, and cultural fit.
Give constructive feedback from the formal Interviews.
Build long-term relationships for potential future opportunities.
Roles
The recruitment process is typically led by the Hiring Lead, with support from the Operations team, the CEO, and/or other individuals related to the vacant role.
Responsibilities
Hiring lead:
Ensuring the budget for the vacancy is confirmed
Creating the job description
Advertising the role
Reviewing CVs and cover letters and/or portfolios
Running initial calls and formal interviews
Qualifying out
Communicating with the candidates
Running reference checks
Offering the job
Onboarding the new employee
Operations team:
Running Background checks
Issuing the offer letter
Issuing the Contract
Supporting with onboarding the new employee
CEO:
Running the Culture and Values interview
Other team members:
Support with initial calls and formal interviews
Hiring Process
Step 1: Job Description
The hiring lead will produce a 1-2 page job description which clearly states:
Who Mindset AI are and What We Do
What the vacancy is for and the type of role
What the responsibilities of this vacancy include
The salary range
The benefits offered
This Job Description is then used publicly when advertising for candidates to apply.
Step 2: Job Advert
For most roles within Mindset AI, LinkedIn Jobs is used to advertise the vacancy. However, where possible, we also look to advertise on role or sector-specific sites and encourage a wide pool of candidates from various backgrounds.
The job advert will also include some basic screening questions that are specific to each role but may include ‘years of experience’ or ‘fluency in a specific language’.
The Job advert on Linkedin is listed for 2 weeks, or until 1,000 candidates have applied (whichever happens first). We currently only support 1,000 candidates per vacancy due to the size of our team because we want to make sure every candidate has a good experience.
The Job advert is also shared internally in #announcements for any current employees who want to apply. They will follow the same process as external candidates to ensure a fair and consistent experience.
Step 3: Screening Applicants
When reviewing candidates' applications, we look for relevancy to the role (this can be via experience, skillset or something else). Only candidates we want to proceed with will be notified at this stage.
Step 4: Interviews
The interviews are a three-stage process: Initial call, Formal interview, and Culture and Values interview.
During each stage, you will have the opportunity and we encourage you to ask questions about the role, the team, and the company. We want to make sure that Mindset AI is the right fit for you, just as much as you are the right fit for Mindset AI.
Step 5: Verbal confirmation of interest
If you progress through all interviews successfully, after the 3rd and final one, you will be notified via email and/or phone call. We will confirm you are still interested in the role and at this point we will explain the next steps, including Background Checks and References before issuing a formal offer letter.
Step 6: Background checks
Step 7: Reference checks
We will ask for 2-3 references from recent employers to validate the information you have shared with us and learn from them how best to work with you.
We will then carry out 15-minute calls with each reference. These questions will include:
What was your professional relationship with the candidate?
During which timeframe did you work with the candidate?
How well did they perform in their role?
How did they handle feedback and constructive criticism?
How did they contribute to the workplace culture?
How do you suggest I best support the candidate in their next role?
Step 8: Job Offer
Once background checks and references are complete, the candidate will receive an official job offer letter via email. We will ask you to confirm in writing that you accept the offer.
We will work with you to confirm your start date as this may be based on your notice period.
Step 9: Onboarding
If you have gotten this far - congratulations you are a Mindsetter!
The hiring lead will work with you to determine a suitable onboarding plan based on your role.
Interviews
Initial call
Goal - During this call, we want to confirm the candidate is interested and is suitable for the role. It is important to cover some basic points such as the process the candidate can expect to go through, the salary range, and the role they have applied for.
Duration - 15-20 minutes
Led by - Hiring lead or relevant team member
Format - Virtual video call
Formal Interview
Goal - We will dig into the candidate's experience and qualifications to understand if they would be suitable (we will provide example scenario tests if relevant to the role). We will also learn how the candidate would bring value to the team and company, as well as discuss their skillset.
Duration - 1 hour minimum
Led by - The hiring lead joined with at least 1 other team member
Format - Either a virtual video call or an in-person meeting (dependent on the role)
Culture and values interview
Goal - Confirm the individual values align with company values and that culturally they would be a good fit for the team and wider company.
Duration - 30 minutes
Led by - CEO
Format - Virtual video call
Please note that depending on the team and role, these interviews may differ slightly.
Common Questions
Where does Mindset AI hire people?
What is it like to work at Mindset AI?
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