Recruitment

Our recruitment process is a simple approach to finding the best candidates for Mindset AI. We want every candidate to showcase their best self. We strive to create a fair, transparent, and respectful experience for all candidates. We do this by:

• Creating a comfortable experience

  • Setting clear expectations at every stage.

  • Encouraging open conversation.

  • Allowing the candidates to turn up in whatever clothes and whichever environment they feel most comfortable in.

• Being mindful of candidates' time

  • Streamlining the process to avoid unnecessary rounds and delays.

  • Communicating promptly with updates on their application status.

  • Respecting interview durations and sticking to scheduled times.

• Recognizing their potential

  • We look beyond the CV, focusing on skills, growth mindset, and cultural fit.

  • Give constructive feedback from the formal Interviews.

  • Build long-term relationships for potential future opportunities.

Roles

The recruitment process is typically led by the Hiring Lead, with support from the Operations team, the CEO, and/or other individuals related to the vacant role.

Responsibilities

Hiring lead:

• Ensuring the budget for the vacancy is confirmed

• Creating the job description

• Advertising the role

• Reviewing CVs and cover letters and/or portfolios

• Running initial calls and formal interviews

• Qualifying out

• Communicating with the candidates

• Running reference checks

• Offering the job

• Onboarding the new employee

Operations team:

• Running Background checks

• Issuing the offer letter

• Issuing the Contract

• Supporting with onboarding the new employee

CEO:

• Running the Culture and Values interview

Other team members:

• Support with initial calls and formal interviews

Hiring Process

Step 1: Job Description

The hiring lead will produce a 1-2 page job description which clearly states:

• Who Mindset AI are and What We Do

• What the vacancy is for and the type of role

• What the responsibilities of this vacancy include

• The salary range

• The benefits offered

This Job Description is then used publicly when advertising for candidates to apply.

Step 2: Job Advert

For most roles within Mindset AI, LinkedIn Jobs is used to advertise the vacancy. However, where possible, we also look to advertise on role or sector-specific sites and encourage a wide pool of candidates from various backgrounds.

The job advert will also include some basic screening questions that are specific to each role but may include ‘years of experience’ or ‘fluency in a specific language’.

The Job advert on Linkedin is listed for 2 weeks, or until 1,000 candidates have applied (whichever happens first). We currently only support 1,000 candidates per vacancy due to the size of our team because we want to make sure every candidate has a good experience.

The Job advert is also shared internally in #announcements for any current employees who want to apply. They will follow the same process as external candidates to ensure a fair and consistent experience.

Step 3: Screening Applicants

When reviewing candidates' applications, we look for relevancy to the role (this can be via experience, skillset or something else). Only candidates we want to proceed with will be notified at this stage.

Step 4: Interviews

The interviews are a three-stage process: Initial call, Formal interview, and Culture and Values interview.

During each stage, you will have the opportunity and we encourage you to ask questions about the role, the team, and the company. We want to make sure that Mindset AI is the right fit for you, just as much as you are the right fit for Mindset AI.

Step 5: Verbal confirmation of interest

If you progress through all interviews successfully, after the 3rd and final one, you will be notified via email and/or phone call. We will confirm you are still interested in the role and at this point we will explain the next steps, including Background Checks and References before issuing a formal offer letter.

Step 6: Background checks

Mindset AI currently contracts with UCheck to provide background screenings.

Step 7: Reference checks

We will ask for 2-3 references from recent employers to validate the information you have shared with us and learn from them how best to work with you.

We will then carry out 15-minute calls with each reference. These questions will include:

• What was your professional relationship with the candidate?

• During which timeframe did you work with the candidate?

• How well did they perform in their role?

• How did they handle feedback and constructive criticism?

• How did they contribute to the workplace culture?

• How do you suggest I best support the candidate in their next role?

Step 8: Job Offer

Once background checks and references are complete, the candidate will receive an official job offer letter via email. We will ask you to confirm in writing that you accept the offer.

We will work with you to confirm your start date as this may be based on your notice period.

Step 9: Onboarding

If you have gotten this far - congratulations you are a Mindsetter!

The hiring lead will work with you to determine a suitable onboarding plan based on your role.

Interviews

Initial call

Goal - During this call, we want to confirm the candidate is interested and is suitable for the role. It is important to cover some basic points such as the process the candidate can expect to go through, the salary range, and the role they have applied for.

Duration - 15-20 minutes

Led by - Hiring lead or relevant team member

Format - Virtual video call

Formal Interview

Goal - We will dig into the candidate's experience and qualifications to understand if they would be suitable (we will provide example scenario tests if relevant to the role). We will also learn how the candidate would bring value to the team and company, as well as discuss their skillset.

Duration - 1 hour minimum

Led by - The hiring lead joined with at least 1 other team member

Format - Either a virtual video call or an in-person meeting (dependent on the role)

Culture and values interview

Goal - Confirm the individual values align with company values and that culturally they would be a good fit for the team and wider company.

Duration - 30 minutes

Led by - CEO

Format - Virtual video call

Please note that depending on the team and role, these interviews may differ slightly.

Common Questions

Where does Mindset AI hire people?

The Mindset AI team is global and we are focusing on hiring in countries where we have entities & PEOs (Professional Employer Organizations). Specifically, we work with Oyster HR to support hiring overseas.

What is it like to work at Mindset AI?

Listen to what our team have to say here.