Ayan Osman - Customer Success Executive

London is home, but I’m always seeking new adventures, whether traveling the world or exploring new ideas. My curiosity fuels my willingness to take risks and push boundaries. Though my journey didn’t start in tech, I’ve embraced the industry with enthusiasm and a drive to make an impact.

Roles

Team Member of the Customer Success Team

Personal Values

• Inclusivity –Inclusivity is deeply important to me. As a minority, I value representation and believe everyone should feel seen, heard, and valued. I am committed to fostering diversity and ensuring that different perspectives are recognized and appreciated.

• Autonomy – I thrive when I have the freedom to take ownership of my work and make meaningful decisions. Independence is key to my motivation and creativity.

• Authenticity – I believe in being genuine to myself. I value real connections and spaces where people can show up as they are.

Achilles heels

• Easily Bored – Repetitive tasks and lack of variety tend to demotivate me. I need constant stimulation and new challenges to stay engaged. Monotony is the quickest way to dull my motivation and spark.

• Needs to Be Challenged – I do my best work when I’m pushed outside my comfort zone. If something feels too easy, I’m likely to lose interest

How to get the best out of me

• Allow Me to Progress – I’m at my best when I have room to grow and push my limits. I thrive in environments that challenge me, encourage learning, and offer opportunities to evolve.

• Be Direct – I value clear, open communication and appreciate honesty. No need to sugarcoat things, just be upfront, and I’ll respect it.

• Encourage Innovation – I thrive in environments that embrace experimentation and creativity. I’m energized by exploring new ideas and approaches.