Customer Success Team

Mandate:

• Responsible for being the front-line of the business when it comes to customers.

• Always the customer's first point of contact.

• Everything we do is to drive customer value and results!

Cadence:

We meet for a MOS IDS meeting every other Wednesday where we focus on internal and external issues.

OKRs:

coming soon...

Leader: Niamh Mulhall (VP of Operations)

Members:

• Caroline Stewardson (Customer Success Executive)

• Ayan Osman (Customer Success Executive)

• Rabia Ahmed (Customer Support Executive)

• Maddie Lewis (Solutions Engineer)

Contributors:

• Roxann Federici

• Chris Whitehead

• Christine Davies