Caroline Stewardson - Customer Success Executive
Last updated
Last updated
I’m naturally inquisitive and enjoy understanding how a product creates real value and impact for customers. I live on the south coast (with my husband and daughter) where I enjoy spending time in the countryside and swimming in the sea (in the spring / summer, I’ll leave cold water swimming to the brave!). Being outdoors helps me reset and bring renewed energy into my work environment.
Team Member of the
Inquisitive – I love asking questions, exploring challenges and expanding my knowledge to improve both my work and the customer experience.
Dependable – I take pride in being someone others can rely on. When I commit to something, I see it through.
Empathy – Customer success is about people first. I take time to listen, understand the customers needs and ensure that every decision is rooted in what’s in their best interests.
Diligence – I believe that success is often in the details. I take a thorough, thoughtful approach, ensuring that customers always receive a high level of service and support.
Detail-Oriented to a Fault - I enjoy getting into the details, occasionally too much. I’m learning to appreciate that a broader approach can often be more effective.
Perfectionism – I set high standards for myself, which drives quality, but it can sometimes slow me down when “good enough” would be the better option.
Encourage my inquisitiveness – I thrive when I can explore, ask questions, and develop a deep understanding of the product and customer needs.
Be open and direct – I appreciate transparency, clear communication, and a shared commitment to solving problems.