Mindset Operating System (MOS)
  • MOS Handbook
    • Values
    • Teams
    • Roles
    • General Meeting Etiquette
    • Cadence
  • Why we exist, what we do and strategic anchors
    • Why we exist
    • What we do
    • How will we succeed?
    • Our view on the next few years
    • Strategic Flywheels
  • Recruitment
  • Teams
    • Core Team
    • Operations Team
    • Sales & Marketing Team
    • Marketing Team
    • Design Team
    • Customer Success Team
    • Product Team
      • Release Management Team
    • Data & Integrations Team
    • AI Team
    • Delivery Team
      • QA Team
      • FE team
      • BE Team
      • Integrations Team
      • DevOps Team
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  1. MOS Handbook

General Meeting Etiquette

We are an all-remote company which means lots of meetings! Following the guidelines below helps us remain productive whilst organizing or participating in meetings.

As the Organizer:

  • All meetings should have an Agenda and Objectives / Success criteria (the attendees don’t have to attend if these aren’t included).

  • If someone hasn’t responded, then assume they’re not attending (or they may attend, but that’s not confirmed).

  • Be conscious of people's diaries - always check in Google Calendar prior to booking a meeting.

  • Zoom is used for external meetings, and Google Meet is used for internal meetings.

  • Feel free to add a virtual notetaker to external meetings (as long as it's not confidential), but don’t take offense if people want to exclude it - we have a love-hate relationship with them!

  • Avoid recurring meetings where possible - they clog up diaries!

  • Respect your participant's time and keep comments brief and to the point.

  • Leave enough time at the end for wrap up and next steps without running over.

As an Attendee:

  • It is okay to leave a meeting politely if it’s not relevant or you’re not getting value from it.

  • Show up on time and come prepared.

  • Come to the meeting with a positive attitude.

  • Be patient when listening to others speak and do not interrupt them.

  • If you feel like you can’t jump into a conversation, raise your (virtual) hand.

  • Attack the problem, not the person.

  • Respectfully challenge the idea, not the person.

  • If you are going to be more than a couple of minutes late, please let the organizer know.

  • We all have bad hair days, but we encourage everyone to have their cameras on (it can be very difficult to speak to a blank screen).

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Last updated 2 months ago