Customer Success Team

Mandate:

• Responsible for being the front-line of the business when it comes to customers.

• Always the customer's first point of contact.

• Everything we do is to drive customer value and results!

Cadence:

We meet for a MOS IDS meeting every other Thursday where we focus on internal and external issues.

Leader: Hana Rasul (Head of Customer Success and Support)

Members:

• Caroline Stewardson (Customer Success Executive)

• Petrica Iancu (Customer Success Executive)

• Rabia Ahmed (Customer Support Executive)

• Amil Chaturvedi (Customer Support Executive)

• Maddie Lewis (Solutions Engineer)

Contributors:

• Niamh Mulhall

• Roxann Federici

• Chris Whitehead

• Christine Davies